Last updated: 1 September 2026
This Privacy Policy explains how AB Labels, trading as Lodemi, collects, uses and shares personal information when you visit our store, contact us or place an order.
Information we collect
We may collect contact details, billing and delivery addresses, order and payment information, account details, customer-service communications, device information, IP addresses, cookie identifiers and information about how you use the store.
How we collect information
Information may be provided directly by you, collected automatically through the store and cookies, or received from service providers involved in payments, fulfilment, delivery, analytics and fraud prevention.
How we use information
We use personal information to operate the store, process payments and orders, arrange delivery, handle returns, provide customer support, prevent fraud, comply with legal obligations and, where permitted, analyse and improve our services and marketing.
Legal bases
Depending on the activity, processing is based on performance of a contract, compliance with legal obligations, legitimate interests or consent.
Service providers and international transfers
Information may be shared with Shopify, payment providers, fulfilment and delivery partners, IT and analytics providers, marketing providers and professional advisers where necessary. Some providers may process information outside the UK or EEA. Appropriate safeguards are used where required.
Cookies
Essential cookies are used to operate the store. Optional analytics or advertising cookies are subject to the consent choices shown on the storefront.
Retention and security
Information is retained only for as long as reasonably necessary for the purposes described, including legal, tax, fraud-prevention and dispute-resolution obligations. We use reasonable technical and organisational safeguards.
Your rights
Depending on applicable law, you may have rights to access, correct, delete or restrict your information, object to certain processing, withdraw consent and request data portability. You may also complain to the Dutch Data Protection Authority or, where applicable, the UK Information Commissioner’s Office.
Contact
For privacy questions or requests, email support@lodemi.com.
Business details
Store: Lodemi
Operated by: AB Labels
Company number: 42150627
Business address: Afmijnstraat 25, 1187 ZZ Amstelveen, Netherlands
Email: support@lodemi.com