Shipping Policy

Last updated: 1 September 2026

Order processing

Please allow 1–3 working days, Monday to Friday, for us to process your order. Orders placed after 5:00 pm UK time begin processing on the next working day. Weekends and public holidays are excluded.

United Kingdom delivery

Standard shipping: Free
Estimated transit time after dispatch: 5–8 working days

Any alternative service, charge and estimated delivery date available for your address will be shown at checkout before payment.

Tracking

When your order is dispatched, we will email a tracking link or number. Tracking may take up to 48 hours to show the first carrier scan.

Fulfilment location

Orders are fulfilled through external supply and logistics partners and may be dispatched from our fulfilment warehouse in Asia:

Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, 315100 Ningbo, Zhejiang, China

Customs, VAT and import charges

Any tax, duty or delivery charge collected by Lodemi is shown before payment. Depending on the delivery route and applicable rules, a carrier or authority may request import charges that were not collected at checkout.

Delays and delivery issues

Delivery times are estimates and can be affected by customs, courier disruption, weather and public holidays. Email support@lodemi.com if tracking has not updated for several working days, your parcel arrives damaged or you need help with delivery.

Business details

Store: Lodemi
Operated by: AB Labels
Company number: 42150627
Business address: Afmijnstraat 25, 1187 ZZ Amstelveen, Netherlands
Email: support@lodemi.com