Last updated: 18 September 2026
Use this page to notify AB Labels, trading as Lodemi, that you wish to cancel an order. You do not need an account, a reason or prior approval to exercise a valid cancellation right.
How to tell us
Email a clear cancellation statement to support@lodemi.com, call +49 30 43942304, or write to AB Labels, Afmijnstraat 25, 1187 ZZ Amstelveen, The Netherlands. Keep evidence of your notice.
Include your name, contact details, order number if available and the goods you wish to cancel. If cancelling only part of an order, identify the relevant items and quantities.
Time limits and next steps
For most goods bought online, notify us within 14 days after the day you or your nominated recipient receives the goods. You may cancel before delivery. Sending notice before the deadline is sufficient.
After cancelling, return the goods within 14 days unless we agree to collect them. Returns go to AB Labels — Lodemi Returns, Afmijnstraat 25, 1187 ZZ Amstelveen, The Netherlands. You pay direct return postage for a change of mind where disclosed before purchase; Lodemi pays reasonable return costs for faulty or incorrectly supplied goods.
See our Returns and Refunds Policy for refund amounts, deadlines, exceptions and faulty-goods rights.
Optional cancellation form
You may copy and email or post the form below. You can instead use any other clear statement.
To: AB Labels, Afmijnstraat 25, 1187 ZZ Amstelveen, The Netherlands; support@lodemi.com
I/We give notice that I/we wish to cancel my/our contract for the sale of:
Goods: _______________________________
Order number: _________________________
Ordered on: __________ Received on: __________
Name: ________________________________
Address: ______________________________
Signature (paper form only): _____________
Date: _________________________________